Australian Payments Plus

Australian Payments Plus (AP+) is Australia’s member-owned domestic payments and digital identity operator formed by bringing together BPAY Group, eftpos Payments Australia and NPP Australia. AP+ coordinates national services including the eftpos debit scheme, BPAY bill payments, and real-time NPP services such as PayID, Osko and PayTo. It also operates ConnectID, a government-accredited digital identity exchange.

AP+ reports processing 5.7 billion transactions in 2024, working with 150+ partner institutions and employing 538 people (September 2025). It is central to the industry plan to transition away from the legacy BECS towards the NPP by a conditional end-date of June 2030, and to the rollout of an industry-wide Confirmation of Payee service to combat scams and misdirected payments.

History

The Australian Competition & Consumer Commission (ACCC) authorised the amalgamation of BPAY Group, eftpos and NPP Australia on 9 September 2021, accepting an enforceable undertaking. AP+ commenced operating as a consolidated entity in 2022.

Operations and services

AP+ operates or coordinates:

• eftpos – the domestic debit card scheme for in-store, online and in-app payments;
• BPAY – bank-integrated bill payments used by businesses and consumers nationwide;
• NPP services – real-time account-to-account payments, including:
  • PayID addressing (aliases such as mobile, email, ABN);
  • Osko fast bank transfers in online and mobile banking;
  • PayTo real-time, user-authorised pull payments for subscriptions and invoices;
• ConnectID – an accredited digital identity exchange connecting identity providers (e.g. banks) and relying parties, with user consent and data minimisation.

Scale and significance

AP+ describes itself as core national infrastructure supporting consumers, businesses and government. Public metrics include 5.7 billion transactions in 2024, 150+ partners and 538 employees. The Reserve Bank of Australia has endorsed an industry plan, subject to conditions, to retire BECS by June 2030 as payments migrate onto modern rails such as the NPP, and AP+ is leading delivery of Confirmation of Payee for name-checking domestic transfers.

Governance

AP+ is a member-owned organisation with members including banks, major merchants, payment service providers and processors.

Board of directors

As of October 2025 the AP+ Board comprises 13 directors: four independent (including the Chair), four representing the major banks, two representing other ADIs and three representing non-ADI shareholders.

• Catherine Brenner – Independent Chair
• Paul Askew – Coles
• Shane Conway – NAB
• Greg Cooper – Independent
• Nigel Dobson – ANZ
• Rachel Grimes – Independent
• Craig Kennedy – Cuscal
• Kees Kwakernaak – Fat Zebra
• Paul Monnington – Wpay (Woolworths)
• Naomi Simson – Independent
• Jeff Byrne – Westpac
• Kate Crous – Commonwealth Bank
• Bianca Bates – J.P. Morgan

Executive leadership

AP+ lists the following executive team (October 2025):

• Lynn Kraus – Chief Executive Officer
• Adrian Lovney – Chief Product Officer
• Dave Ellett – Chief Commercial Officer
• Franca Di Blasio-Easter – Chief Risk Officer
• Paul Hesketh – Interim Chief Financial Officer
• May Lam – Chief Information Officer
• Nancy Bryla – Chief General Counsel
• Steve Reid – Chief People and Culture Officer
• Jason Backhouse – Chief Operations and Delivery Officer

External links

• Шаблон:Official website
• Шаблон:Official website